Table of Contents
General Questions
PRG (Play Rivals Gaming) is a competitive gaming platform that allows players to participate in online tournaments, compete for prizes, and climb leaderboards.
PRG currently supports Call of Duty: Black Ops 6, Fortnite, and FC 25, with more games being added in the future.
You can sign up by creating an account on our website using your email or social media login.
Users are required to add a gamertag to their account if they wish to play in any of our games. This can be found under 'Edit Profile' at the bottom of the page. It is the users responsibility to ensure this is typed out correctly.
You can find our 'Create a Team' feature within the 'Teams' section at the top of the page. Simply select 'Create a Team' and fill out all the relevant information. It is important to note that you must select the exact team size for the tournament/ladder you wish to play. After completing this step, you can select the 'Edit Team' feature which will prompt you to invite your friends. Please ensure their usernames are typed out correctly and select 'Add to List' followed by 'Send Requests'. Once your friends have accepted the invitation, your team will be complete and eligible to enter our tournament and ladder games.
- Ladder Leaderboards: Players who reach 1st and 2nd place on ladder leaderboards can win cash prizes.
- What is the Ladder Leaderboard?: The Ladder Leaderboard tracks player performance in ranked matches and tournaments. Players earn XP through victories and performance, which helps them climb the leaderboard. However, Double XP Tokens do not work in Ladder Matches, meaning all XP earned in these matches is based purely on in-game performance. The top 1st and 2nd place winners of the Ladder Leaderboard receive cash prizes.
- Main Leaderboard: Climbing the main leaderboard gives you exposure to PRG’s partners, who may sponsor you for a professional esports career.
Elite Members And Exclusive Opportunities
Elite Members are players who purchase the Elite Membership from the PRG shop. This membership unlocks exclusive benefits, enhanced rewards, and premium features on the platform.
- Free Entry to Elite Tournaments: Compete in exclusive tournaments with higher cash prizes.
- Qualification for Seasonal LAN Tournaments: Gain direct entry into LAN tournament qualifiers for a shot at competing on the big stage.
- 2x XP Boost Once a Week: Enjoy a 24-hour double XP boost once per week to level up faster.
- Profile Customization Features: Stand out with unique profile customization options exclusive to Elite Members.
- Priority Ticket Support: Get faster response times and priority assistance from our support team.
- Elite Badge: A special Elite Badge will be visible next to your name in-game and on the leaderboard, showing off your status.
You can become an Elite Member by purchasing the Elite Membership from the PRG shop. Once activated, you’ll immediately unlock all the exclusive benefits.
Tournaments And Competitions
Some tournaments are free, while others require an entry fee in PRG Credits.
You can browse available tournaments on the platform, register for an event that matches your preferences, and follow the instructions to participate.
We offer daily tournaments across various games for all our users. To sign up for a tournament, simply select the 'Play' icon at the top of the screen, followed by tournaments and then the game you wish to compete in. Find the tournament that you wish to play and select your team using the drop-down feature next to 'Join Tournaments' and simply click 'Join Tournaments' and you will be registered. For the tournaments that require credits to enter, you can find these within the Shop. You must ensure that all players on the team have the exact number of credits required for the tournament. Alternatively, we do provide a 'Pay for other users' feature within the tournament page that allows you to pay for all members of the team. It is important to note that all of our tournaments follow the halal guidelines as all credit purchases are used towards operational costs.
Players earn points based on performance in tournaments. Higher placements grant more points, helping you climb the leaderboard.
PRG is not responsible for individual connection issues, but disputes can be raised with our support team for review.
Earnings And Cashing Out
You can earn money by competing in paid tournaments and winning prize pools. A 10% management fee will be applied to all cash prize winnings through PRG.
You can withdraw your winnings by navigating to the Withdrawal Section in your account settings. Select your preferred payout method, enter the required details, and submit your request.
$30
Bank Transfer Fee – Varies based on your bank’s processing charges.
Withdrawal requests typically take 24-48 hours to process. However, delays may occur due to verification procedures.
A 10% fee will be deducted from the prize pool to cover management, website, and operational expenses.
PRG Credits And Payments
PRG Credits are the platform’s virtual currency used for entering tournaments and making transactions.
You can buy PRG Credits using [payment methods], available in the platform’s store.
PRG Credits are non-refundable once purchased.
Fair Play And Rules
PRG has a strict anti-cheat policy. Players caught cheating will face penalties, including account suspension/banning.
Yes, if you believe a result was unfair, you can submit a dispute through the support system.
Account And Support
You can reset your password by clicking 'Forgot Password' on the login page.
Yes, you can change your PRG username by purchasing a Username Change Token from the PRG Shop. Once purchased, you can update your username through your Account Settings.
You can reach out to our support team via [email, Discord server, or support].
PRG is accessible in the MENA/GCC region. Some countries may have restrictions.
Legal And Privacy
PRG is registered under Qatar Financial Centre (QFC) and Media City Qatar. All services are governed by English Common Law as applied in the QFC jurisdiction.
You must be at least 18 years old to participate in PRG tournaments or use the platform.
Yes. PRG reserves the right to suspend or terminate accounts at its discretion, especially in cases of rule violations, suspicious activity, or breaches of fair play.
If you delete your account, any unused credits, rewards, or earnings will be permanently forfeited. You will not be able to recover them after deletion.
No. All transactions on PRG are final. Refunds are only provided if required by law or in case of verified billing errors reported within 14 days.
PRG uses encryption, restricted access, and regular audits to protect your personal data. We also comply with Qatar's data protection laws.
We collect personal info (name, email, DOB), gameplay data, payment details (via third-party processors), and technical data (like device and session logs).
We do not sell user data. However, we may share information with third-party service providers for analytics, payment processing, and legal compliance.
For privacy-related questions, you can reach our Data Protection Officer at: support@playrivalsgaming.com.