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PRG Terms and Conditions

1. Introduction

Welcome to PRG, a gaming platform registered under Qatar Financial Centre (QFC) and Media City Qatar. By accessing and using our services, you agree to comply with these Terms and Conditions. If you do not agree, you must cease our services immediately. These Terms constitute a legally binding agreement between you (“User”) and PRG.

PRG operates under the legal framework of Qatar Financial Centre (QFC) governed by QFC Law No. 7 of 2005 (as amended) and its regulations, which adopts principles of English Common Law principles as adapted to the QFC jurisdiction. Any disputes arising from these Terms will be interpreted and governed in accordance with the QFC laws and regulations.

2. User Responsibilities

By using PRG, you agree to:

  • Provide accurate, current, and complete information during registration.
  • Safeguard the confidentiality of your account credentials and accept full responsibility for all activities under your account.
  • Promptly notify PRG of any unauthorized use of your account.
  • Accept full responsibility for any activity that occurs under your account.
  • Immediately report any unauthorized use of your account.
  • Refrain from engaging in actions that could harm PRG, its users, or third parties.
  • Comply with all applicable Qatari laws, including, but not limited, to the laws and regulations applicable under the Qatar Financial Center.
  • Acknowledge that PRG reserves the right to monitor user activity to enforce compliance.
  • Comply with all fair play policies and tournament rules.
  • Understand that any violation of these Terms may result in immediate account suspension or termination without prior notice.
  • Confirm that you are at least 18 years old or of legal age to participate in online gaming competitions under Qatari law and QFC regulations.

3. Account Management and Termination

  • PRG reserves the right to suspend, restrict, or terminate any account without notice if a user violates these Terms or engages in suspicious, fraudulent, or abusive behavior as permitted under QFC Contract Regulations.
  • PRG reserves the right to revoke access due to prolonged inactivity (e.g., XX 12 months), security breaches, or lawful requests from authorities within the QFC jurisdiction, Qatari authorities, or any other competent authorities with legal jurisdiction to make such requests.
  • Users may request account termination by contacting PRG support. PRG may retain certain data post-termination as required by the QFC Data Protection Rules 2021 (Version 3, 6 December 2023) or other application regulations.
  • Users who request account deletion acknowledge and agree that any unclaimed platform credits or earnings may be forfeited at PRG’s discretion, unless otherwise required by law.
  • A disclaimer will be provided during the account deletion process, informing users of their waiver of rights to access or claim any remaining or unclaimed balances.
  • PRG may impose penalties, including temporary or permanent bans, for violations of fair play and platform integrity.
  • Users are responsible for all activities conducted through their accounts and must ensure their use of PRG’s platform remains lawful.
  • Users remain liable for all activities conducted through their accounts and must ensure compliance with Qatari and QFC laws.
  • PRG has the right to investigate any suspected violation and take legal action if necessary.

Account Deletion Disclaimer

Before deleting your account, please note that any unused credits, winnings, or earnings in your account, will be permanently forfeited and cannot be recovered post-deletion. By proceeding, you waive all rights to claim or access these funds in the future.

□ I understand and agree that deleting my account forfeits all remaining credits, rewards, and earnings.

PC Integrity Checks

By creating an account and using our services, you acknowledge and agree that, in order to maintain fair play and uphold the integrity of the platform, our authorized administrators (“PC Check Admins”) may perform a PC integrity check on your system at any time. This may include, but is not limited to, the review of software, running processes, or system configurations relevant to game participation. Refusal to comply with a PC check request may result in certain requirements being placed on your profile or a permanent ban from the platform.

4. Prohibited Activities

Users must not:

  • Engage in cheating, hacking, or exploiting vulnerabilities in the platform.
  • Use PRG for fraudulent activities, including but not limited to money laundering, scamming, or identity theft as prohibited by Qatari Penal Law, and QFC Anti-Money Laundering Regulations 2010.
  • Harass, threaten, or abuse other users or PRG staff, or community.
  • Share, distribute, or transmit any illegal, offensive, or defamatory content.
  • Impersonate PRG representatives or falsely claim affiliation with PRG.
  • Attempt to reverse-engineer, decompile, or disassemble any part of PRG’s services.
  • Upload, distribute, or engage in the sale of prohibited content, such as explicit materials or unauthorized third-party software.
  • Use automation tools, bots, or artificial intelligence to manipulate the platform.
  • Attempt to disrupt, damage, or interfere with PRG’s servers, networks, or services.
  • Violate copyright, trademark, or other intellectual property rights of PRG or third parties.
  • Participate in PRG gaming competitions if under 18 years of age or otherwise ineligible under QFC or Qatari law.

5. Payments, Subscriptions, and Refund Policy

  • PRG offers paid services, including in-game purchases, tournament entries, and subscriptions, subject to the QFC Financial Services Regulations.
  • All transactions are final, and PRG does not offer refunds except where required by applicable law.
  • In cases of billing errors, users must report the issue within 14 days to seek resolution.
  • PRG reserves the right to change pricing, fees, and payment structures at any time, without prior notice.
  • PRG may suspend access to services if fraudulent transactions or chargebacks are detected.
  • Users are responsible for any applicable taxes, duties, or fees related to transactions.
  • PRG may modify or discontinue any service at any time without liability, .subject to legal obligations under QFC Contract Regulations.

6. Dispute Resolution & Governing Law

  • These Terms are governed by the laws of Qatar Financial Centre (QFC), incorporating English Common Law principles as adapted to the QFC jurisdiction.
  • Disputes shall first be addressed through good-faith negotiation or mediation within 30 days of notice of the dispute. If unresolved, disputes shall proceed to arbitration in accordance with the QFC Arbitration Regulations 2005.
  • Any legal claims must be filed within one year from the date of the incident unless a longer period is mandated by QFC law.
  • In the event of a dispute, users agree that PRG’s records, including digital logs and transaction histories, will serve as conclusive evidence, subject to QFC evidentiary rules under the QFC Civil and Commercial Court Regulations.

7. Limitation of Liability

  • PRG is not responsible for any losses incurred due to interruptions, hacking, data breaches, or third-party actions, except where liability cannot be excluded under QFC Law No. 7 of 2005 or the QFC Contract Regulations.
  • PRG disclaims liability for indirect, incidental, punitive, or consequential damages to the extent permitted by the QFC law.
  • Users acknowledge that they participate in gaming tournaments and use the platform at their own risk.
  • PRG is not liable for loss of digital assets, game progress, or in-game currency due to technical failures, unless caused by PRG’s gross negligence as defined under QFC law.
  • PRG’s services are provided “as is” without warranties.

8. Intellectual Property Rights

  • All PRG content, including trademarks, logos, and game mechanics, is protected by the relevant intellectual property laws.
  • Users may not use PRG’s intellectual property without explicit written consent.
  • Any unauthorized reproduction, distribution, or modification of PRG content is strictly prohibited.
  • PRG retains ownership of all user-generated content submitted to the platform with a non- exclusive license granted to users for personal use only.

9. Modification of Terms

  • PRG may amend these Terms at its discretion, with updates effective upon posting or notification.
  • Continued use of PRG after modifications constitutes acceptance of the revised Terms.
  • PRG is not liable for users’ failure to receive updates due to outdated contact information.

Important Halal Notice: Credits are not used for prize pools. Prize pools are funded through separate, independent sources. Credits are only used for operational costs.