Privacy Policy

PRG collects the following types of user data:

Personal Identification Data: Full name, username, date of birth, gender, and profile picture.
Contact Information: Email address, phone number, and mailing address.
Payment Data: Credit/debit card details, transaction history, and billing address (secured via third-party processors).
Technical Data: IP address, device type, operating system, browser type, and session logs.
Gameplay Data: Statistics, tournament participation, performance metrics, and in-game behavior analysis.
Cookies and Tracking Data: Usage patterns, browsing history on PRG’s platform, and marketing preferences (collected with user consent where required under Article 11 of the QFC Data Protection Rules 2021).
User Communications: Support tickets, feedback, surveys, and chat logs.
Voluntary Data: Any information users provide in forums, social features, or through optional surveys.

PRG processes user data for the following lawful purposes and principles stated under Article 8 of the QFC Data Protection Rules 2021:

Provide platform functionality and services.
Ensure security, fraud prevention, and compliance with regulations.
Personalize user experiences and offer recommendations.
Improve PRG’s products and services.
Comply with legal and regulatory obligations.
Prevent illegal activities and enforce compliance with gaming laws.
Enhance platform moderation and prevent abuse.
Conduct analytics and research to enhance platform performance.
Enable targeted advertising and promotional activities, subject to user consent where required under Article 11 of the QFC Data Protection Rules 2021.

PRG does not sell user data in accordance with Article 8 of the QFC Data Protection Rules 2021.
Data may be shared with third-party service providers for payment processing, security, and analytics, under data processing agreements compliant with Article 28 of the QFC Data Protection Rules 2021.
PRG may disclose user data in response to legal requests or law enforcement or other competent authorities, as permitted under Article 10(1)(C) or Article 37.
International data transfers are conducted in compliance with Article 23 of the QFC Data Protection Rules 2021, ensuring adequate safeguards (e.g., standard contractual clauses).
PRG may share anonymized user statistics with advertisers or research partners, consistent with Article 8 of the QFC Data Protection Rules 2021, provided such data cannot be re- identified.
Data may be disclosed if required to prevent fraud, cybercrime, or protect PRG’s legal interests as allowed under QFC law.

PRG implements industry-standard security measures, including:

For inquiries regarding these policies, contact PRG’s Data Protection Officer at [support@playrivalsgaming.com].